Refund Policy
Cancellation
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Customers will be charged for return shipping costs.
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at contact@terrificoutstanding.com
Please contact our Customer service at contact@perceiveexperience.com to get the return address.
How do I place an order?
Visit our website, browse through our products you like. Add the items to your cart, proceed to checkout, fill in the required information, and complete your order.
What payment methods do you accept?
We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other local payment methods depending on your location.
Is it safe to use my credit card on your site?
Absolutely. We use SSL encryption to protect your personal information and ensure secure online transactions.
Can I modify or cancel my order after it has been placed?
You can modify or cancel your order within a certain timeframe after placing it, we cannot cancel the order if the product is already shipped out. Please contact our customer service immediately for assistance.
How do I track my order?
Once your order is shipped, we’ll send you an email with tracking information. You can also track your order by logging into your account on our website.
What are your shipping options and times?
We offer various shipping options, including standard and express shipping. Delivery times vary based on your location and the shipping method chosen.
Do you ship internationally?
Yes, we do ship internationally. Shipping costs and times vary depending on the destination.
What is your return policy?
We accept returns within a specific period, provided the items are in original condition. Please visit our Return Policy page for more details.
How do I use a promotional code?
At checkout, you’ll see an option to enter a discount or promotional code if you had. Enter your code there, and the discount will be applied to your total.
Who can I contact if I have a problem with my order or need further assistance?
You can contact our customer service team via email, phone, or live chat for any inquiries or issues regarding your order.